CONTACT
We answer your questions in our store or remotely
By email
In person
Phone support
Contact form
Our location
Open Monday to Friday
Come visit us
We are listening to you! Fill out the contact form, and we will get back to you shortly.
Get quick answers to your concerns
Payment terminals
Cash register system
What cards are accepted?
VISA, MasterCard, TWINT, PostCard MasterCard, AMEX*, Maestro, V-Pay, JCB, Union Pay, Apple Pay, Android Pay, Lunch-Check **
*AMEX subject to validation by myPOS, depending on the field of activity and other criteria imposed by the card issuers. For more information, please write to contact@becash.ch
**The Lunch-Check card can only be accepted on the myPOS Pro terminal.
What are the transaction fees?
By default, transaction fees are:
1.5% for debit cards*
2.5% for credit cards
TWINT 1.25% + 5cts
AMEX 3%
Customized rates
In case of annual card collection volume exceeding CHF 100,000.-, lower commission rates apply. Request a customized offer: click here
This information is provided for information purposes only and is subject to change at any time. Refer to the myPOS general conditions for more details (access from your myPOS account).
*a fixed fee of 10cts per transaction is applied to debit cards.
Additional fees may apply to commercial cards and/or cards issued outside the EU.
Why are terminals so cheap?
We want to be able to offer as many people as possible access to the latest generation of payment terminals at very affordable prices.
In addition, all our payment terminals are equipped with a free SIM card, valid in Switzerland and throughout Europe, facilitating the acceptance of card payments for mobile merchants.
Contactless payment (NFC)
All our payment terminals are equipped with contactless (NFC).
Is there any after-sales service or technical support available in case of problems?
Yes, we offer full after-sales service and technical support to answer all your questions.
Do you train staff to use the cash register?
Of course, we offer training to help you and your teams to use the cash register and payment terminals effectively.
Are there any complete sales reports?
Absolutely, the cash register generates detailed reports on sales, top-selling products and this by month/day/hour. Accounting exports for your trustee are also available.
Is it possible to display my logo on receipts?
Yes, you can personalize receipts with your company name and logo.
Is it possible to manage suites as well as kitchen prints?
Yes, suites such as starter-main course-dessert can be configured to be sent to the kitchen or bar at the right time and upon request from the server.
Do you offer a leasing solution?
Yes. For large orders we offer a leasing solution through a partner company. Contact us by email if you are interested: offre@becash.ch